To take part in this promotion, simply buy a qualifying Hisense product from a participating retailer between 5^th August 2026 and 3^rd November 2026  (inclusive) and submit your claim online between 5^th August 2026 and 1^st December 2026  (inclusive). The promotion is open to residents of the UK who are aged eighteen (18) or over. Full T&Cs apply.

Submit a claim online at https://xboxgift.hisensepromotions.co.uk/ between 5^th August 2026 and 1^st December 2026.

You can only submit one claim in respect of each Qualifying Product purchased.

The offer is limited to one (1) claim per household.

A full list of qualifying products can be viewed here. If your products aren’t listed here, your product is not eligible for this offer.

This depends on where you made your purchase:

If you bought your products from a physical store, simply use the receipt you received with your purchase.
If you made your purchases online, use your invoice. Alternatively, you can send your order confirmation along with the delivery note.
When sending your proof of purchase, make sure the following information is clearly visible:

• What you bought
• Where you bought it
• Date of purchase
• Price you paid

If you made your purchases online, then it's likely your proof of purchase will have been sent to you by email. Simply screenshot your invoice or order confirmation email, making sure the following information is clearly visible:

• What you bought
• Where you bought it
• Date of purchase
• Price you paid

Need help taking screenshots? Select your device type from the list below:

• Windows computer
• Mac
• iOS (iPhone/iPad)
• Android

Alternatively, you can save the entire email as a PDF. You can usually do this by selecting Print then Save as PDF. You can then upload the PDF file to your claim.

Sometimes, invoices are attached to emails as PDF files; in this case, simply download the invoice and upload it to the form.

If you've had a notification saying your file is too large, you'll just need to resize it. You can do this in one of the following ways:

If you're using a Windows PC

• Open the image in the Windows Photo app. This should happen automatically when you double click it.
• Click the three dots at the top-right of the window.
• Select Resize.
• Select M Best for emails and messages.
• Give the file a name you'll remember and click
• Save.

You should now be able to upload the new file. If you're using a Mac You'll find all you need to know under Resize, rotate or flip an image in Preview on Mac. When you've completed the steps, try uploading again.

You can usually find your serial number on a sticker on the back of your device.

We'll send you a confirmation email to let you know we've received your claim.

Once a completed application form has been received by the Promoter, you will receive a confirmation of receipt by email. Successful claimants will receive two vouchers via email which can be used to redeem the following Free Gifts (while stocks last):

• 1 x XBOX Design Lab controller. Offer valid for standard controller configuration, choice of body design, and engraving. Other add-ons may incur additional costs (Note, Rubberised grips and metallic components are not included and will incur additional costs).
• 1 x XBOX Game Pass Premium trial (1-month, new XBOX members only)

The vouchers must be redeemed at xboxdesignlab.xbox.com (XBOX Design Lab controller) and xbox.com/redeem (Game Pass) by 31^st December 2026 (inclusive) and in accordance with relevant T&Cs.

Don't worry if you missed it. We also include your Claim Reference in any email updates we send you about your claim. If you're having trouble finding your emails, check your junk folder.

Please email hisense@promotion-support.com or contact the Hisense hotline on +44 (0)8000 443286 (Monday to Friday from 9 am to 5:30 pm excluding public holidays)

For any non-promotion queries, please use the below contact details:

MDA appliances

• Warranty queries: 0333 043 6695
• Product Support - Refrigeration, Laundry, Cooking, Dishwashers : 0191 387 0804 (Monday - Friday only, 9am – 5pm)

Alternatively, please visit our website: https://hisense.co.uk/contact/